Leadership, professional confidence, quality care, and retention: Key outcomes of My Home Life England programmes
We’ve published our 2025 Leadership Programmes Evaluation, revealing the widespread impact of My Home Life England Programmes on care leaders and their care services.
We analysed data from 25 leadership programmes delivered to 322 care leaders across England, including 18 cohorts of our flagship Professional Support and Development Programme (PSDP).
Working with these 322 care leaders created a positive ripple effect, impacting approximately 10,000 people receiving care and support and their families.
See a summary of our 2025 evaluation
Impact of our programmes
Our evaluation reveals that participation in a My Home Life England programme had a clear and significant impact on care leaders, helping them grow in professional confidence, strengthen their leadership skills, and build supportive peer relationships that reduced feelings of isolation.
Leaders developed greater self-awareness and resilience, improved their ability to set boundaries, and achieved a healthier work–life balance.
They adopted more coaching-focused approaches, delegating effectively and empowering staff, which contributed to more open, positive, and collaborative team cultures, with higher levels of engagement and initiative taking amongst teams.
Enhanced communication skills, including better active listening and the use of open-ended questions, led to stronger relationships with teams, families, external partners, and the people they support, directly facilitating improvements across the services.
Overall, by creating a safe space for care leaders to connect and learn from peers, acquire practical tools and strengthen their leadership practice, the programmes supported significant professional growth. Care leaders were equipped with the tools, mindset, and peer relationships they needed to support quality of life for the people they support, enhance team dynamics, improve their services, and sustain their own wellbeing in demanding roles.
Key outcomes
Improved leadership quality and promoting a positive culture
- 98% reported an improvement in the quality of their management and leadership.
- 97% found that their understanding of how to improve the culture of care had increased.
Staff retention and increased morale for leaders and teams
- 95% said that the quality of their engagement with their team had improved
- 93% said that their sense of personal achievement from work had increased.
Better engagement with regulators and commissioners
- 94% felt that their professional confidence had increased
- 81% reported an increased confidence to be able to meet CQC requirements.
Improved quality of support for individuals and families
- 91% said the quality of practice in their care setting increased
Reduced NHS pressures
- 54% said that inappropriate hospital admissions had decreased
See our full 2025 evaluation report