My Home Life North East continues developing the INTERACT framework

My Home Life North East continues to expand and now includes over 110 care homes committed to developing and improving practice. Holding numerous workshops – which include residents, relatives, managers, staff and researchers – the homes have been looking at issues across Maintaining Identity, Creating Community and Promoting a Positive Culture. A specific focus of this work has been on supporting social interaction that has resulted in the development of the INTERACT framework.

This is guidance that is designed to encourage best practice in social interaction in care homes. The framework highlights the importance of:

INDIVIDUALISED type and quality of social interaction

NOTICE the quiet and withdrawn resident




ASSESS individual problems and ACTION plan


Use TECHNOLOGIES to support interaction

A number of care homes in the area are now working with this guidance and already report that residents have an expanding portfolio of activities and interests, as well as an enhanced range of physical activities. In addition there’s been a greater involvement with social inclusion and community based activities.

Support has come from the Department of Health, Care Services Improvement Partnership and the Regional Department of Health, as well as local companies such as Connect for Care, Fenwicks and Warburtons. As Glenda Cook of My Home Life North East points out: β€œIt’s a case of everybody pulling in the same direction. Once the staff, residents, relatives and others work together, it’s incredible how much can be achieved.”

For further information please contact Glenda Cook on

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