My Home Life

Our vision is a world where all care homes for older people are great places to live, die, visit and work.

Caring conversations

Caring conversations

These senses and best practice themes are brought into practice using Caring Conversations. Belinda Dewar from My Home Life Scotland‘s work on Compassionate Care provides a vehicle for achieving relationship-centred care through a process of open questioning (The Seven C’s) which focuses on:

  • being courageous (e.g. What matters? What would happen if we gave this a go? What is the worst that could happen if you did this?)
  • connecting emotionally (e.g. How did this make you feel?)
  • being curious (e.g. What strikes you about this? What prompted you to act in this way? What helped this to happen?)
  • collaboration (e.g. How can we work together to make this happen? What do you need to do to make this happen?)
  • considering other perspectives (Help me to understand where you are coming from. What do others think? What is real and possible? What might the other person be thinking?)
  • compromising (What is important to you? What would you like to happen?)
  • celebrating (What worked well here? Why did it work well? How can we help this to happen more of the time? What are our strengths in being able to achieve this?

You can find out more about Caring Conversations and positive caring practices on the MHL Scotland website.

Download the poster of the 7Cs of caring conversations by clicking the image or visiting the ‘Poster’ section of our Resource library.

Caring conversations

Our Blog

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"Keep stress away this Summer!"

Do you want to stay cool as a cucumber this Summer? MHL have spoken with Milton Keynes Care Home managers who have shared their top tips of how to keep stress away this summer! Why not try and see for yourself?   Leave work on time!         Help your team to ‘keep their plates […]

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"Award winning service shares their learning on how to improve end of life support in care homes"

Blakesley House Nursing home have been working on improving their End of Life (EoL) services for residents. Throughout their strive to be better, they’ve achieved recognition for the second time from the Gold Standard Framework (GSF) Hallmark and have received the GSF Platinum award 2017-2020. Blakesley are among 20 care homes from across England to […]

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