My Home Life

Our vision is a world where all care homes for older people are great places to live, die, visit and work.

Best practice themes

Promoting a Positive Culture

‘We lead and manage a culture of care where older people, their relatives and staff can flourish.’

A positive culture in a care home is one where routines and structures revolve around the older person rather than simply fit with the needs of the organisation. A good atmosphere in the home is based upon positive relationships, mutual appreciation and some blurring of roles between staff, the people living in the care home and their relatives.

“You get everything done for you here, but I think it tends to make you lazy. I would love to be working. I would rather cook for myself but you are not allowed in the kitchen, and you are not allowed in the laundry either.”

Promoting positive culture bw

“With the help of staff I have begun to do things that I didn’t think I could. I help the staff to set the tables and wash dishes, things like that. And I enjoy it. I am not too great now but I am keeping up as best I can.”

Creating positive culture requires:

  • recognition of the complex and multidimensional nature of life and work in care homes;
  • promotion of enablement and partnership;
  • person-centred and relationship-centred care through biographical and developmental approaches;
  • staff working as an effective team with mutual appreciation and some blurring of roles;
  • relatives to be integrated within the effective team; and
  • close links maintained with the local community.

Effective leadership, management and the availability of expert advice is paramount in the creation and maintainance of a positive culture.

Resources on this theme

Our Blog


"A networking day in our care home"

Our home held an older persons services information drop in afternoon in which we invited in local organisations and support groups to discuss services available to older people in the area and opened the event to members of the public. We held the event in our home to provide a relaxed, comfortable space for people […]

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"Moving to a care home – what matters to you?"

I remember talking to one of our prospective residents at one of our care homes telling me about her “life of ever decreasing boxes” as she put it. From a large family property to a downsized house once her children had left home, then to a small warden controlled flat and now to one room […]

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