My Home Life

Our vision is a world where all care homes for older people are great places to live, die, visit and work.

Best practice themes

Creating Community

‘We optimise relationships between older people, relatives and staff and between care homes and their local community – encouraging a sense of security, belonging, continuity, purpose, achievement and significance for all.’

Communities are created through relationships between older people, family, friends, staff and the community, including the wider health, social care and housing system.

Creating a community involves:

  • understanding and respecting the significance of relationships within the home;
  • recognising roles, rights and responsibilities; and
  • creating opportunities for giving and receiving, and for meaningful activity.

“When I was not well one day, a lot of residents came up to see me as they missed me and visited me. It has helped. It is the other residents and staff together – everybody. I have more friends here.”


The building and environment of your care home can support the community and relationships within it. For example:

  • a choice of communal areas close to each other;
  • individual rooms where residents and their guests can enjoy complete privacy;
  • gardens providing safe access to fresh air, plants and wildlife.

Relationships within the local community are important in maintaining quality of life for residents, fostering links with local organisations such as schools and voluntary groups. Easy access to transport, especially for relatives who are frail, is essential.

Resources on this theme

Our Blog


"A networking day in our care home"

Our home held an older persons services information drop in afternoon in which we invited in local organisations and support groups to discuss services available to older people in the area and opened the event to members of the public. We held the event in our home to provide a relaxed, comfortable space for people […]

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"Moving to a care home – what matters to you?"

I remember talking to one of our prospective residents at one of our care homes telling me about her “life of ever decreasing boxes” as she put it. From a large family property to a downsized house once her children had left home, then to a small warden controlled flat and now to one room […]

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