‘We optimise relationships between older people, relatives and staff and between care homes and their local community – encouraging a sense of security, belonging, continuity, purpose, achievement and significance for all.’
Communities are created through relationships between older people, family, friends, staff and the community, including the wider health, social care and housing system.
Creating a community involves:
- understanding and respecting the significance of relationships within the home;
- recognising roles, rights and responsibilities; and
- creating opportunities for giving and receiving, and for meaningful activity.
“When I was not well one day, a lot of residents came up to see me as they missed me and visited me. It has helped. It is the other residents and staff together – everybody. I have more friends here.”
The building and environment of your care home can support the community and relationships within it. For example:
- a choice of communal areas close to each other;
- individual rooms where residents and their guests can enjoy complete privacy;
- gardens providing safe access to fresh air, plants and wildlife.
Relationships within the local community are important in maintaining quality of life for residents, fostering links with local organisations such as schools and voluntary groups. Easy access to transport, especially for relatives who are frail, is essential.